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Local Source of Shoulder Rivets Solves Time, Cost and Quality Issues for Appliance Manufacturer

Local Source of Shoulder Rivets Solves Time, Cost and Quality Issues for Appliance Manufacturer

Problem: A local U.S. manufacturer of household appliances was importing safety-critical stainless steel shoulder rivets from Asia. The company consistently had quality issues with the rivets, and the time difference and long delivery lag created problems when product became unusable. The company’s facility was also running out of storage space, making it increasingly difficult to store enough inventory to cover potential delivery or quality shortfalls.

Solution: Anderson Manufacturing Company (AMC) took on the business at a price competitive with Asian suppliers. We deliver shoulder rivets twice weekly to the customer with our trucks, allowing the company to hold much less inventory. If a quality concern arises, we are a very short drive away and can resolve issues with a face-to-face meeting the same or following day. We offered additional savings by using existing AMC-owned returnable containers, eliminating the need to store packaging waste prior to disposal and/or recycling.


Other Case Studies

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